You may cancel your membership within 14 days of first paying your membership fee to the VDTPA. You must give us written notice of cancellation (contact details below). In the event of cancellation within this period, we not refund your membership fee. This right to cancel does not apply to you if you have previously held a membership. Your membership will run for a minimum 12 month period from the point your application is first accepted or subsequently renewed. This is in order to allow plan its resources and offer a reliable service to its members.
If you do not wish to renew your membership at the end of the 12 month period, you are required to give us written notice of this at least one calendar month before the date on which your current membership expires.
If you pay by direct debit, you will have your annual membership automatically renewed unless you give us one calendar month written notice of your intention not to renew. If you cancel your direct debit payments midway through your membership, you remain liable to pay us the remaining balance of your membership fee for the year, either by a one-off payment or by reinstating your direct debit.
If you wish to change your membership grade you can do this from your next renewal date and not mid-way through your current membership term. Please provide at least one month written notice of the change before your next renewal date. If we do not receive one month notice, we cannot amend your membership grade until your next renewal date.
If you have outstanding membership fees due to the VDTPA, we reserve the right to suspend your membership and all membership benefits.
